Chasson’s authoritative voice instilled confidence in the efficacy of the solutions proposed, yet there’s a gentility and a smoothness to the tone that makes it feel as though you’re getting advice from a wise mentor-friend rather than a hierarchical superior. The result is a work that sheds light on the complexities of perfectionism in the workplace in a positive, motivating way that makes you want to put the book down and take action. Overall, Flawed serves as a transformative guide for leaders seeking to build cohesive teams and drive success in the face of perfectionism-related challenges, and I would not hesitate to recommend it.